Shipping Policy
Shipping Policy for Sapluu
Effective Date: 1/28/24
Welcome to Sapluu's Shipping Policy!
Here’s how we handle shipping so you know exactly what to expect when you order from us.
1. Shipping Areas:
- Domestic Shipping: We ship anywhere within our country.
- International Shipping: Currently, we offer international shipping to select countries. Please check availability at checkout.
2. Shipping Costs:
- Standard Rates: Shipping costs are calculated based on weight, dimensions, and destination.
- Free Shipping: We offer free shipping on orders over a certain amount. This is subject to change.
3. Processing Time:
- Orders are typically processed within 1-2 business days. Custom or bulk orders may take longer.
4. Delivery Time:
- Domestic: 3-5 business days.
- International: 7-14 business days, depending on the destination and customs processing.
5. Tracking Your Order:
- Once shipped, you’ll receive a tracking number to monitor the status of your delivery.
6. Shipping Carriers:
- We use reputable carriers like USPS, FedEx, UPS, or equivalent.
7. Customs and Import Taxes:
- For international orders, customers are responsible for any customs and import taxes that may apply.
8. Shipping Delays:
- While we strive for timely delivery, delays can occur due to weather, carrier issues, or customs.
9. Damaged Items:
- If your order arrives damaged, please contact us immediately for assistance.
10. Changes in Shipping Address:
- Notify us as soon as possible if you need to change the shipping address. Once an order is shipped, we can't change the address.
11. Lost or Stolen Packages:
- Sapluu is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
12. Changes to Shipping Policy:
- We may update this policy. We’ll notify you about significant changes.
13. Contact Us:
- For questions about shipping, please contact us
Thank you for choosing Sapluu! We're committed to ensuring your order arrives safely and on time.
